Are all your products authentic?
Yes, All our products are 100% Authentic or your money back.
What method of payment do you accept?
You can use your credit card at our express checkout or paypal. We also offer e-transfer for Canadian consumers.
Do you consign or buy items? If so, what items would you consider.
Yes. We are always looking for handbags and shoes. We offer both consignment and buyout options to give you what you are looking for. The items must be in excellent or like new condition. Complete our super easy online Consignment/Buyout Form here.
I am not comfortable conducting online transactions, how can I be assured?
Rest assured you are dealing with a professional business who our utmost priority is customer service. Our e-Bay store launched last year was successful with repeat customers and hundreds of positive feedback. Most importantly, you can be assured by purchasing through Paypal as Paypal offers one of the best Buyer Protection policies in online shopping. If your item does not arrive for instance or is not as described, you will be guaranteed a full refund. Go ahead, shop worry-free!!!!!
How do you sell high end products at such low prices?
We receive all our items at a much lower cost from retailers due to their condition. Because these items are high end, not one flaw is allowed to be sold at their stores. Therefore, we end up with these items at a discounted rate due to their minor flaws such as scratches, missing boxes and dust bags, thread pulls…….etc.
Where do you get your products from?
We get our products from different sources such as vendors acting on behalf of the retailers, auction houses, and consignment. Most of our products are new floor models, returned merchandise, or gently used.
Do you accept returns?
We accept returns only within 7 days from delivery confirmation on items that were not as described or damaged upon arrival. All sales are final on all other cases. Checkout our return policy here.
Why is shipping a flat rate?
We make it easy to shop by having a set flat rate regardless of where the item is shipped to. All our items are shipped insured and tracked for a worry free shipping experience. Check out our worldwide rates here.